- Return Policy
Returns and Refunds Policy
Thank you for shopping at Windsong Music Group Store.
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 30 days of the original purchase of the product.
Before you return a product, please make sure that:
- The product was purchased in the last 30 days
- The product is in its original packaging
Send the product with its original packing to:
2025 Cameron Ave.
Port Coquitlam, BC
Shipping charges incurred in connection with the return of a product are refundable.
If you received a damaged product, please notify us immediately for assistance.
Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.
We do not issue refunds for digital products once the order is confirmed and the product is sent.
We recommend contacting us for assistance if you experience any issues receiving or downloading our products.
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: Brent@windsongmusicgroup.com
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